1. Scope and Application

This policy applies to personal information collected through:

• Our website – https://generationaiinc.com/
• Online lead generation and inquiry forms
• Event or program registrations
• Email communications and subscriptions
• Payment processing for products or services

2. What Personal Information We Collect

• Full name
• Email address
• Phone number
• Company or organization (if applicable)
• Payment information (see Section 7)
• Any information voluntarily provided via forms, registrations, or communications

We do not knowingly collect information from individuals under the age of 18 without parental consent.

3. Purpose of Collection

We collect personal information to:

• Respond to inquiries or service requests
• Provide program or event information
• Process payments and issue confirmations
• Send newsletters or promotional materials (with consent)
• Improve our offerings and website functionality
• Comply with legal and regulatory obligations

4. Consent

By voluntarily providing your personal information, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time by contacting us (see Section 9).

5. How We Use and Share Personal Information

We do not sell or rent your information. We may share it with:

• Trusted service providers (e.g., email platforms, payment processors) who support our operations
• Legal authorities, when required to comply with laws or legal processes
• Event or program partners, but only with prior disclosure and consent

All third parties are required to comply with privacy standards aligned with Canadian law.

6. Data Storage and Security

We take appropriate safeguards to protect your personal information, including:

• Encryption for data in transit and at rest
• Restricted access based on business needs
• Secure third-party platforms for hosting and communications

While we strive for security, no system is entirely foolproof.

7. Payment Information

• Credit card or debit card details
• Billing name and address
• Transaction information

We do not store or process full payment card details on our servers. All payments are securely processed through PCI DSS-compliant third-party providers (e.g., Stripe, PayPal, Square).

We retain only necessary payment information for invoicing, refunds, or legal compliance (e.g., last 4 digits, payment confirmation ID).

8. Your Rights

Under PIPA and Canadian privacy laws, you have the right to:

• Access or request a copy of your personal information
• Request correction or updates
• Withdraw consent or opt out of marketing
• Request deletion of your information (where legally permissible)

To exercise these rights, contact our Privacy Officer (see Section 9).

9. Cookies and Tracking Technologies

We may use cookies and similar technologies for:

• Site performance
• Traffic analytics (e.g., Google Analytics)
• Marketing and advertising (e.g., Meta Pixel, LinkedIn Insight Tag)

You can manage cookie preferences through your browser or opt out at optout.aboutads.info.

11. Policy Updates

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Please review this policy periodically.

Thank you for trusting Generation AI Inc. Your privacy matters to us.